A couple
weeks ago I spoke to a
group of individuals seeking
their next job about “wedging
your foot in the door.”
It’s a targeted,
value-based approach (ideal
for both B2B sales professionals
as well as job seekers)
to getting your foot in
the door at a business
where you otherwise do
not have a connection.
Among the most crucial
steps in this approach
is developing your value
proposition: What positive,
measurable result can
you create for someone
else?
This
question presents a challenge
for many people. Such
was the case for Chad,
who approached me after
my talk. He had a diverse
background, largely in
information technology.
“I’ve been
instrumental in deploying
updated systems for one
employer; at another I
developed new protocols
for support teams…”
As he
recited his background
interwoven with jargon
that went over my head,
part of me wanted to just
hold up my hand and say,
“Dude, you’re
losin’ me.”
Mind
you, this impulse (which
I withheld), was not out
of indifference. Rather,
it was in Chad’s
focus on tasks, rather
than results. Instead,
I engaged Chad by pausing
him and replying: “Really?
You did that? WHY is that
important? Can you tell
me a story?”
What
stories can you tell?
People love stories because
they can relate to them.
A concise, results-focused
story will enable you
to emotionally connect
with your prospect, and
define your value proposition
at the same time.
If you
are prospecting for a
job, here is a template
that might help you develop
a story from a previous
work engagement:
“When
I worked at [name
of employer], we
had the recurring issue
of [identify the
problem here], which
led to [what did
this problem cost in
terms of time, money
and/or resources].
After some evaluation,
I/we [state the solution
you created or identified,
and thus implemented]
which then [describe
the outcomes that were
created]. This resulted
in [the measurable
benefit to your employer
and other stakeholders].”
How
many stories or scenarios
from your employment history
can you develop and share?
What would all of these
stories then have in common?
The
principle is the same
for sales professionals
and business owners:
“Not
long ago, one of our
clients was facing the
problem of [identify
the issue here],
and it was causing [articulate,
in measurable terms
(time, money, lost sales,
etc.), what the issue
was costing them].
We sat down with the
client and focused in
on what the real issue
was, and together we
[describe the solution
that was implemented],
which led to [state
your measurable, positive
results, and the impact
it had on all stakeholders].
”
Again,
how many stories or scenarios
from your service history
can you develop and share?
Develop three and then
compare and determine
what all of these stories
have in common. List them
out.
Important
Note: This need not always
be told from the negative
(which is reactive in
nature). It can also be
told from the positive
(proactive). Instead of
a “problem”
that is addressed, you
may do yourself better
by telling the story of
an opportunity (which
is what problems are)--indeed
that should be the ultimate
lesson learned: how was
this problem translated
into an opportunity to
create a positive result?
To engage with a story
is the first step.
Tell your story, and then
follow up with the relation:
“What this means
to you is...”
